Every growing business ends up with a bit of a patchwork.
People join. Tools get added. Someone sets up a spreadsheet to plug a gap. A process gets invented on a busy Tuesday. All of it made sense at the time.
But it wasn't designed to work together, so eventually it doesn't. That's usually why enquiries go cold, admin creeps up and too much depends on you remembering.
My job is to get the marketing, the follow-up and the systems behind them pulling in the same direction.
What that gets you
More enquiries turn into customers, the week gets quieter and decisions get easier.
No two businesses are the same.
So I don't turn up with a solution already picked out, or a platform to sell you.
I start with the problem, work out what's worth fixing, then help you fix it.
Before I suggest changing anything, I want to see how the business really runs.
That means talking to the people who do the work, following an enquiry from the moment it lands to the moment it becomes a sale, and spotting where it stalls, gets forgotten or gets done twice.
This isn't an audit to make anyone look bad. It's finding out where the business is losing time, leads or money.
You haven't got endless time, budget or patience for change projects, so not everything gets fixed.
We agree the handful of changes that will make the biggest difference to sales or to your week, and leave the rest for later.
No 100-page strategy. Just a short list and a sensible order to do it in.
Knowing what to change is the easy bit. Finding someone with the time to do it is what stops most of it happening.
If you want a hand, I'll stay on and do the work with you, keep it moving and hold the plan to account when the day job gets loud.
And I build things you can keep running without me. Simple enough that nobody has to babysit it, documented so anyone can pick it up.
Some clients want a clear read on what's wrong and what to do about it.
Others already know, and just need someone with the time and experience to get on with it.
Either way, you'll know what you're paying for and what you'll have at the end of it.
From £895
For when you know something isn't working but not what to do about it.
We'll find where the business is losing time, leads or money, agree what to fix first and put it into a 90-day plan you can actually follow.
Includes
Best for
Businesses who know something isn't right but can't put their finger on it.
If we carry on working together, the full cost comes off your first month.
From £2,000 per month
An extra pair of experienced hands, a set number of days a month, for as long as it's useful.
I do the work, keep it moving and make sure the important stuff still happens in the weeks when everything else is on fire.
Includes
Best for
Businesses who need more capacity but can't justify another hire yet.
When we work together, you can expect me to:
You know the business could be doing better than it is.
You don't want to keep paying for enquiries that nobody follows up.
You need a whole marketing function but can't justify the cost of one.
You want your week back, and the jobs you keep putting off finally done.
And you'd rather have one experienced person who gets on with it than another agency and a monthly report.
If that sounds about right, let's have a conversation.